Click and Cog not responsive

I am new to Zwift having just purchased a Hub with Click and Cog. Everything appears to be connected OK through Bluetooth and I have update all firmware. My problem is that when changing gear there is a significant lag and to enable a downshift I have to stop, wait a few seconds then restart.

I don’t see the Click on the devices or on my bluetooth devices. Additionally, I updated the firmware and now everytime I log onto the game I have to close out and reset it before the other devices appear. Frustrating. Any help will be greatly appreciated. I’m singlespeeding routes