So I am a Cat C on Zwift Power. I haven’t raced for weeks due to surgery. Yesterday I tried to enter an event and wasn’t even to enter as a Cat A…
It was a mixed gender, open event. No one else uses my login or my set up.
Any ideas how I can fix this, please? Is there some sort of reset apart from starting all over again at Level I with a new ID etc?
Hey Gibbo.
This is because we don’t know what category you’re in because you haven’t done anything on Zwift for 60 days.
If you go and do a free ride (anything 2km or more) you’ll then be able to enter a category enforced event.
Good luck with your recovery.
Thank you 
That is really helpful.
I’ll visit Watopia this weekend!
Ride safe
Adam