Being only allowed enter Cat A even though Min cat is C

Strangely i can only enter Races with Cat enforcement as a cat A, ive never been above cat C. I did however cancel my account for a few months and just resubscribed. Havent had a ride since i resubcribed as i dont want to race in Cat A.

Any ideas?

Hi @Moses_P

Welcome to the forum.

If Zwift does not have data for the last 60 days it will put you in the A category.

Doing a few rides will fix this, it doesn’t have to be a race just a good effort.

ah, ok. Id better get some rides in asap. Thanks.

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I know this is an old post, but could you tell me how long it took for Zwift to correctly categorize you again? Thanks!

Email zwiftpower@zwift.com if you had a problem that resulted in incorrect category. Else the wait is 90 days after the PR date.

This is why Zwift racing will never be a priority to Zwift. It is just a cost sink for Zwift to handle these issues.

The other 90% of the users almost require 0% of support bandwidth.