cancel payment


(Thijmen Loggers) #1

Hello

I am going on a vacation. I want to stop the payment for a month. My current account is paid untill 4 december. If I cancel the payment now, can I still use Zwift untill 4th december?

 

greetings

thijmen


(Bastiaan Gaillard [HIK - C]) #2

When you cancel your membership you will be able to ride till the 4th of December. No worries. 

It will show till what date you can use Zwift in your profile.


(Konstantin Papushin) #3

Actually, I canceled my next payment with 21 days left in my current period and it wouldn’t show me a ‘Ride’ option when I launch Zwift. It shows that my account is ‘Canceled’ and gives me options to ‘Watch’ or ‘Join’. When I go to the web site it shows that my membership is canceled with 21 days left. I had to put my payment back to continue using Zwift. Seems like a bug to me. I should be able to ride for 21 days