Can’t follow anyone

Bugs and Support
#1

Hi all.

I can’t seem to follow anyone. Using the ZC app I can click the orange follow button and it goes grey. But if I access the profile of that person. But it’s back to orange as though I’m not following them.

I’ve raised a ticket. But can follow people i know to join them on rides

I checked with random people and can’t follow anyone

Please help

Following on Companion
#2

I’ve just followed you. Try to follow me back. I see you follow a lot of people already. There is a limit.

#3

How many are you currently following, Zwift has capped it at 5,000.

#4

And that includes pending requests that haven’t been accepted yet. So if you follow 4900 people but have 101 pending requests from private accounts you will still be over 5000.

2 Likes
#5

Hi. I have unfollowed a lot of people and got it down below 5000 but still can’t follow. I will keep a going in case there are pending ones. But surely not. And still can’t follow

#6

Ben

Hi. I have unfollowed a lot of people and got it down below 5000 but still can’t follow. I will keep a going in case there are pending ones. But surely not. And still can’t follow your account

#7

Most ppl in your situation have had a few hundred pending.

#8

No longer able to follow people on Zwift Companion. Even new people following me. It won’t let me follow them. I’ve submitted to Zwift twice. But no response.

#9

Did you update the app recently?

#10

Zwift has a 5,000 follow cap.