When I’m pressing the orange tab to follow someone on the comp app it is not turning grey and not allowing me to follow them.
My CA privacy settings are ok and I’m not near the previous 5000 limit that was set ( maybe now removed)some years ago. Any ideas please?
Hi @John_Ayton_GXY, welcome to Forums! I’m Francisco from Zwift Support.
Thanks for mentioning this! I get how important it is to grow your follower community so you can have fun! Let’s highlight some points.
Just a heads up, if you’ve sent a follow request to someone and they haven’t accepted it yet, that still counts as one of the people you’re following, even if it doesn’t show up in your list.
Can you try to reinstall the ZC app just to make sure there is not a bug or something else that can be fixed with a fresh installation? How many followers do you have currently and how many invitations you had been sent before the issue?
Shuji at Zwift HQ. The Follow limit is still 5000, and this includes pending follow requests that have not been approved or denied. If you’re approaching that limit, you may want to review the pending requests and delete some. See this Support article for more information.
I read the support document but didn’t see a way to review pending follow requests. Is that possible?
You’re right @Paul_Southworth it doesn’t give you a number of pending requests.
When you get to the list of people you’re Following, you will see those in pending status with the question mark icon next to them:
It seems that those follow requests do not show up in the list of people I’m following. I just requested to follow a person with a private profile, and they did not appear in the list. As far as I can tell there is no way to review open follow requests unless you know the name of the specific person and check their profile, but that’s impossible once time has passed and you don’t remember the name of someone you requested to follow. Let me know if there is a workable way to do it, I would love to be able to explain it to people.