Can’t find lightweight wheel set after unlocked

After finished Road to Sky, I lucky unlocked lightweight wheelset, but I can not find it at my garage

Try logging out and logging back in again. Did your ride save properly when you got the wheels?

logging out and logging back in again- yes,I did
It seemed that I logged on PC and iPad when riding

That will do it. Contact Zwift support and explain the issue along with your log file(if you have access). They should be able to credit it the wheels to your account.

(don’t forget to attach that screenshot of the unlock too, they often ask for that as evidence)

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