Can log in

Hi all…I’ve been using zwift via Apple TV but when I try to log in now it just says error logging in with that account…did you change your password? I can still log on here but I don’t seem to have any options…thanks for any help

Hi @Decci_Irwin

Welcome to the forum.

When typing your username and password make sure you don’t have any spaces. also don’t use TAB to move between fields.

Thanks for that…It’s just on the main zwift screen where the only options are change user/language or start so when you select your name to start it gives a box saying whoa! Error logging on…did you change your password but you can only select ok

Hi @Decci_Irwin, did you end up fixing this issue? I am having the same problem with my account. It’s a problem on my phone as well as apple TV. I’ve tried updating my password on the Zwift app and Zwift Companion app but the same message keeps popping up.