I have searched the forums and can find lot’s of people experiencing similar issues. I have tried the common suggestions namely, re-installing Zwift on Apple TV and re-installing the Companion app, turning Bluetooth off / on and re-starting my iPhone. Closing down all other apps and Bluetooth connected devices. My Apple TV is only a bike length away from my turbo.
I have been using Zwift for over a year and this has only started happening in recent months. It is a persistent but intermittent problem that I experience whether connecting direct to ATV or via the ZCA. When the signal drops, all 3 sensors lose connection. Sometimes the signal drops for a matter of seconds but sometimes it drops and doesn’t come back, so I am forced to abandon my ride / session. Very frustrating!
My set up is:
Apple TV 4k (latest firmware)
ZCA on iPhone (latest firmware)
Wahoo Kickr Snap (V2)
I am really hoping someone has a solution as I can’t, in good faith, keep paying for a service which doesn’t deliver on it’s basic function.
Many thanks in advance.