Blank Individual Ranking at end of a segment or loop

(Laurie Heller) #1

Occasionally, when I should see my ranking for a loop (or climb or sprint) I’ve just completed, it doesn’t show my rank. The leaderboard is up as usual, but if there are (for example) 42 riders indicated on that loop, instead of seeing on the top of the board that I am (for example) 23/42 it says I am —/42. Does this happen to anyone else? (This is not for a group ride or race, just an individual ride.) I use an Apple TV, if that matters. I’ve emailed Zwift support and they asked me to post to this forum.