Bkool smartpro black - no connect zwift

juninho_esteves · March 26, 2020, 10:15am

Hi guys !

Buy a smart - bkool smart PRO black -
It is updated in its latest version,
I tried to connect it to zwift by cell phone (samsung), you can’t find it as a controller.
I tried connected by the notebook (by bluetooh and ant +), also not found as a controller.

Can anyone with that same smart get it?

![WhatsApp Image 2020-03-26 at 06.52.44|236x500]
(upload://dAOo70KJq2PhUCDQCBFB6PhQ6yw.jpeg)

juninho_esteves · March 26, 2020, 10:16am

Sandy_Thomson · March 26, 2020, 10:34am

I believe you need to enable Ant+ FE-C mode on the Bkool Smart Pro to allow Zwift to see it as a controllable trainer. The instructions from Bkool are here:

Is this what you have tried already?

Sandy_Thomson · March 26, 2020, 10:38am

Also, I think it will only work as a controllable device via Ant+. It doesn’t allow control from Zwift via bluetooth

juninho_esteves · March 26, 2020, 10:47am

thank you very much for the instructions! I will do that and give you feedback.

juninho_esteves · March 26, 2020, 10:47am

OK ! I have usb ant + to use! thank you again.

juninho_esteves · March 26, 2020, 10:49am

the website says firmware version 3.25 to release the FE-C.

but in the toolkit the latest version of bkool pro black is at 3.16.

Sandy_Thomson · March 26, 2020, 12:42pm

What happens if you install the Bkool simulator, is there any option to upgrade the firmware from that?

I’d be interested to know if you get this working as I have a friend with the same problem.

juninho_esteves · March 27, 2020, 10:23am

unsuccessfully ! I can’t find bkool pro smart as a controller.

Leon_Jager · March 27, 2020, 9:35pm

hi, i have the same problem. on bkool toolkit i have 3.16 release, so i tried to upgrade to 3.25 but no result. still in 3.16. 2 days ago there was no problem.

Leon_Jager · March 30, 2020, 9:35am

any news?

juninho_esteves · March 30, 2020, 10:15am

Hello ! I have news! a friend in another topic helped.
I’ll get the link for you to follow step by step what I did and it worked. ! wonderful !

juninho_esteves · March 30, 2020, 10:20am

juninho_esteves · March 30, 2020, 10:20am

Leon_Jager · March 30, 2020, 5:15pm

Ximo_Morante · March 31, 2020, 5:03pm

Hi, I have the same problem. In bkool toolkit I have version 3.16, so I tried to update to 3.25 but couldn’t. Bkool tolkit says it is the latest version and does not update to 3.25.

juninho_esteves · March 31, 2020, 5:03pm

Hello Friend.
follow what this guy explains.
download the bkool app on the notebook in the version that has the link,
install … and follow the instructions! I got it !

Ximo_Morante · March 31, 2020, 7:43pm

Thank you very much for your indications. Problem solved.

Sandy_Thomson · April 2, 2020, 4:10pm

This is great, thanks! I managed to translate the Spanish instructions into English for my friend and we have successfully updated their Bkool Pro to work on Zwift now! Here is my version of them:

Uninstall the Bkool simulator software
Donwload the old version from here:

Install the software, but don’t run it yet!
Find and open a file called version.dat

In windows it is here C:\Program Files (x86)\Bkool Indoor\BkoolIndoor_Data\StreamingAssets
On a mac it is here: Find the Bkool application in “Applications”, right-click to bring up the menu and select “Show package contents”, Navigate to: Contents > Resources > Data > StreamingAssets > version.dat

Edit the file so that the number in it is “5.14” (i.e. the latest version) instead of “3.53” (On the Mac I had to make a copy of the file, edit that, then delete the original and replace it with my new version - there may be a better way but I’m not used to working on Macs)
Open the Bkool simulator and hopefully it won’t prompt you to update it since we’ve tricked it in to thinking it is the latest version
Go to the Pair Devices section and find the Bkool trainer - hopefully you should see the option to enable Ant+ FE-C mode, click this
You might get a message to say that the update failed but this wasn’t actually true in my case - try loading up Zwift and hopefully it should appear as a controllable device
Ride!

Gerard_Gomis · April 5, 2020, 6:04am

Hi, I did all the steps and when I connect the bkool using the bkool simulator (ANT+) doesn’t ask me for any update (current version is 3.04) so I cannot enabled ANT+FE-C and of course no luck with zwift… any suggestion? I’m dessesperate…