Hello, My bkool trainer (smart pro 2) is not detected on Zwift. On bkool simulator, it works well, and it says my bkool trainer is already using ANT+ FEC. So, why i cannot pair my trainer on Zwift? Need some help please. Thank you, Pierre

Here some screenshots : On Zwift [image] On Bkool simulator [image] I disconnect the trainer on Bkool, still nothing on Zwift… Thank you

Hey @Pierre_BAUDE, I have exactly the same problem. Zwift cannot find the trainer. Did you find a solution? Thx, Verena

Hey. We found a solution. We downloaded the Bkool Toolkits App and updated the firmware of the trainer. It works now.

It works for all? i already make the update with the toolkit but it doesnt work in my Bkool smart Pro…

I have the exact same issue, Zwift will pick up Bkool Power source and Cadence sensor but not the Controllable. I have upgraded Bkool’s firmware to 3.25. It works perfectly with the Bkool and Rouvy app. Am at a loss as to what else that I can do. I’m using Android 10 on a Galaxy 9 phone as I do not have a Windows or Mac machine.

Hi Maurice, Unfortunately the Bkool Pro doesn’t allow Zwift to control it over bluetooth (even though it does work with the Bkool sim and Rouvy), I believe it only works with Zwift using Ant+ on a Windows or Mac.

Yo lo tengo por ordenador y por sistema Ant+ y bluetooh, y la potencia la obtiene correctamente pero el rodillo no lo detecta y entonces no me reproduce los desniveles. en bkool va todo perfecto. ¿ a qué es debido ?

Hi Javier, have you tried following the instructions here?: [image] Problems pair bkool Go / Pro2 Zwift ant+ FE-C app Bkool indoor General Discussion Hi Stephen, no problem. The Toolkit app doesn’t seem to update the firmware on the pro to 3.25 any more so that’s no help. What you need to do is update it using an old version (v3.53) of the Bkool Simulator. If it is asking you to update it then you probably need to look at step 4 below - basicall…

Hello, Even I am facing the same challenge on my Bkool Smart Pro Trainer. It was working flawlessly till 2 days before but suddenly it just stopped working and getting connected as a controllable trainer. Tried updating its firmware which is currently at 3.16 to 3.25 but unable to do that toolkit says “your device already have the latest firmware!” I am unable to follow your above process too as I cannot find the Windows FILE you have given link to. Do you thinking Contacting Bkool Support will help to get it upgraded to version? But I am confused that how come it was working till now from last 1.5 months flawlessly and suddenly it stopped working.

Bkool Smart Pro 2 not detected

Bugs and Support

Sandy_Thomson (Sandy) April 22, 2020, 7:46am 11

Hi Javier, have you tried following the instructions here?:

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Bkool Smart Pro 2 not detected

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