I’ve heard from Zwift Support and the answer is very telling concerning the BKool Smart go and Zwift at this time. Seems that those who have had success with the Smart Go and Zwift are the lucky ones and that overall it might be hit and miss at best. Here is supports reply to me:
Hey Michael!
Thanks for contacting us with your questions!
I’m sorry that you are having trouble finding the answers to your questions in our support pages.
To help clear things up I’m going to relist each of your questions, followed by my answer. That way I don’t miss any questions.
Does Zwift allow the use of the Bkool Smart Go trainer if using ANT+ FE-C?
It isn’t listed as one of our supported trainers, so while it may connect to Zwift we can’t guarantee that it will work effectively. Currently Zwift only supports the following Bkool trainers; Bkool Classic, Bkool Smart Pro, and the BKOOL Pro 2.
Are there limits to functionality?
We don’t have enough information from our dev team to consider it supported, so it is quite likely that there will be functionality issues.
Does Zwift allow this trainer to have resistance/incline controlled but the Zwift Software?
If you are able to pair the trainer in the “controllable” section of Zwift then it will receive resistance information. However, we can’t guarantee that it will be accurate as it is not a supported trainer.
Is the Power Measurements inputed from the trainer to the Zwift software? Etc?
Supported Smart Trainers are able to connect in the power source section of Zwift and provide the wattage output information that Zwift needs to function. So if your trainer can pair in power source you should be able to use it to Zwift, of course since it isn’t a supported trainer we cant guarantee that the wattage output will be accurate.
Seems there is a lot of conflicting reviews and forum posts about this trainer and Zwift. Will Zwift be planning to add this trainer to the list of supported Smart Trainers in the near future?
There hasn’t been an official announcement regarding Zwift’s intention to make that a supported trainer. You can always keep following the posts in our forums about it, once it is supported there will be an announcement on those posts. Additionally, our supported trainers document in our support pages gets updated every time we add a new supported trainer.
To sum up, the Bkool Smart Go trainer may be able to connect to Zwift over ANT+FEC. However, we cannot guarantee that it will work well even if it does connect, and will not be able to provide more than the most basic troubleshooting for it should there be a problem.
You’ll be receiving an email with a survey about our conversation. If you have more questions, or this didn’t solve the issue for you and you need further help, ignore the survey and reply to this instead so we can continue working with you.
Ride On!
John S.
Member Experience Agent