Avatar not moving at all


(Julian Grime) #1

Hi, I’m new to Zwift, my Elite trainer is paired and can see my rpm’s but my avatar will not move at all, I know I have a free 25km before I need to sign up, any idea what I need to do?


(Paul Allen) #2

Can you post a pic of the pairing screen.

More info is needed to assist you.


(Julian Grime) #3


(Paul Allen) #4

The pairing screen, the one where you connect your trainer, HRM ect to Zwift.


(Julian Grime) #5


(Julian Grime) #6

It’s says it’s connected then jumps straight to this screen


(Paul Allen) #7

Not sure about that trainer, but have you calibrated it?


(Julian Grime) #8

Yes, and it paired up straight away. Will give it another go tomorrow, will delete the app and start again, thanks for replying