All Blue Tooth sensors dropping out

The Archives Archived: General Discussion
1

I have recently experienced problems with losing my Blue tooth connections.  Everything pairs fine, and then about 15 - 30 minutes into the ride all sensors drop simultaneously.  They will usually reconnect, but only for a short period.  I usually end up finishing my ride on Trainer Road or CycleOps on my ipad with no issues.

I am riding a Power Beam Blue Tooth and MAC and iPhone ap.  Heart rate, power and cadence are all blue tooth.  I have good wifi and wireless connections, so I shouldn’t be dropping my iPhone connection.  Is this a problem with my MAC? Zwift? Other?

TIA

2

I have exactly the same issue, I logged out, logged back in, delete the app reinstall it, same thing happens, 5 min in or 20 min in, every connection drops, suspect it is the iPhone app. It was also uploading non swift pictures from my camera roll

3

Hi Bruce - It’s not just Mac. It’s happening in PC as well and it’s affecting pairing to mobile phones in general. A fix is currently in test with good results so far. We expect to get this fix out to the community as quickly as possible!

Thanks for your patience and understanding. A fix will be released soon!

4

Same problems for me, been ok up till recently but problematic over the last few days – is there a release date for the fix ?  

Thanks.  Alan

5

I hope it’s soon.  Unable to even get rolling before dropping pairing this morning.

6

Downloaded the new phone ap.  Rode 50km this morning with no issues. 

 

Thanks Zwift!

7

Happens to me all the time. I reboot the phone, reboot the computer… I think that i better go to ANT+. The Mobile Link app is problematic.