after zwift update no BT connection

After Zwift downloaded and installed the update, my macbook can see the neo, but zwift can’t see it, nor connect to it. At first i thought my neo had its bluetooth broken, but I can connect to it with the tacx app, my macbook can see the neo. It seems like zwift is the problem. 

When i connect an ant dongle to the mac, suddenly zwift can see the neo and connect. 

Make sure the Neo is not connected to anything else, this includes the Macbook and the Tacx app BLE can only connect to one device at a time.

If that doesn’t work, let us know. We’ll open up a support ticket and take a look at your log files.


Well, that worked, Paul, thanks for the heads up. Now I need to get my HF working again.