I would like to request that Zwift offer a permanent hold or the ability to set a date to start back up after freezing your account. Currently you only offer 8 weeks, which is not really equal to summer timeframe. My fault I understand, but I was charged 2 months forgetting that it was only an 8 week freeze. Haven’t logged in in over 4 months and it is still high 80’s out, so have no plan to use Zwift for another 4-8 weeks. Extending this would just be a genuine act to your loyal customers. only 8 weeks seems disingenuous, to catch people like myself out and receive money when they don’t use the platform.
thank you for your consideration.