<500w trouble (Garmin Vector)


(Nikolaj Bugge) #1

Did some intervals today, and everytime I got above 500w during my sprints, the watts just ‘disconnected’ (went to zero) until I stopped pedalling, only for it to come back once it realized my effort had decreased.

I’ve gone above 500w before without a problem, but not since the latest update.

I’m running Garmin Vector pedals on my Lenovo laptop…

Anything I can do to fix this?

Happy holidays :slight_smile:


(Eric C. (Zwift HQ)) #2

Hi Nikolaj,

That seems odd. Can you drop us a support ticket so we can take a look at it via those channels? You can either click on the link above (next to your name) or drop a line to support -at- zwift.com

Thanks!


(Seth Feder) #3

Did you guys ever conclude anything?  I experienced the same thing just yesterday with my Garmin Vectors.  


(Eric C. (Zwift HQ)) #4

Hi Seth,

Can you open a support ticket and include the log files for the ride in question? You can find the log files in Documents\Zwift\Logs

Thanks!