It’s called technical debt, currently standing at around 120M USD!
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I’ve been using the Zwift platform for about a year now, so I’m not as qualified in my disappointments as many others are, but we all know what they say about opinions, so here’s mine:
Money
Zwift is all about the profit now. They may have been community-based at one time, but now they need to keep money flowing into the pockets of the investors, it’s simple economics when building a brand.
eSports
Their focus is on eSports, also for the money. This was made clear in the rapid development of everything COVID and ditching the community wish-list back in March, 2020. Maybe we can see a benefit in things such as a new UI derived from this, but we’ve already seen a new UI being used in the races that were broadcast and it hasn’t made it to the lowly paying community users yet, so don’t hold your breath.
Coding
Zwift has reached the limit of what the current code can do, so they can’t make too many changes. They can add worlds and little things using the old code, but it has become too complicated keeping track of everything, so previous code begins to break (poor QI/QA). They are understaffed and/or do not have the personnel in place with the correct knowledge-based. This is where I think they are running into the issue with the community requests. Reworking of the code from scratch is needed and they just won’t admit it. Maybe their lining that up now, who knows.
I’ll keep using Zwift until something better comes along but, just like an adult to their child when they make poor choices, I can’t be mad at Zwift…just disappointed.
And that’s my $0.02…
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Looking at one of the job descriptions they recently posted, they are specifically looking for someone with IPO experience
“IPO experience a plus”
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Totally agree. Software research, yes there is such a thing, suggests software be replaced every 7-9 years due to the inability to sustain it due to all the patches.
bob