The fundamental problem with zwifters is they think it’s easy to do all this stuff.
As I’ve mentioned before, I don’t think Zwift is perfect but I appreciate what they have done in a short space of time with limited resources. I get annoyed that people just criticise all the time and assume that Zwift are just resting on their laurels. If anything zwift have massively overachieved, grown too quickly and created too much expectation in the user base. Zwifters need to have a reality check really.