Zwiftpower .fit file processing stuck?

I would hope that the $450 million that they received earlier in the year would mean that Zwift didn’t need to go cap in hand to the membership.

When Zwift took over Zwiftpower they assured us that it would be in safe hands. We can all see the reality of the situation though.

4 Likes

Looks like they restarted the processing service.
The queue is shrinking again.

Is it? I thought 10 hours ago it was on 89,000 fitfiles pending and currently it reads:

FitFiles Pending: 91,908

I totally understand this now. Only thing my race was total time of just above 20min so i still dont understand this for my race. Avg total and 20 min should be the same.

Yeah, I don’t think the queue was actually completely stuck at any point, it just didn’t clear on a daily basis like it used to but rather stayed at around 20k (and growing) for a while so it looked like it was stuck.

The highest I saw yesterday was something like 92200, almost there again already. Meanwhile, the “Metrics pending” number (I presume this is the analysis of live data) has also climbed to over 63k.

For the sake of cycling esport as a sport, I hope either Zwift gets its act together right away or the community finds a different platform that takes racing more seriously. Zwift racing as it is seems to be a collection of bugs on top of kludges held together with duct tape (plus beautiful broadcast graphics for a select few elite races) so…

3 Likes

In that case, the only explanation I would offer is the nature of Zwift racing itself. i.e. Out of the gates we almost always hammer like heck for the first kilometer to make the lead group and do then the finishing sprint plus whatever we had to do in the last kilometer or two to even get into the sprint. So, yeah, though it seems unlikely, still possible. Not saying this is what happened, or that in your case the numbers aren’t screwed up. Just saying possible. Best to you, mate, and happy racing.

95400 now, this is beyond ridiculous. These are pretty easy and straight forward calculations. Any suggestions for an alternate racing platform? Is RGT cycling worth a try?

2 Likes

Zwift needs to ensure ZwiftPower is updated correctly on their status screen. At the moment I would say it is degraded and not fully operational

Asides from a post here above by a Zwift employee and a post on the WTRL Facebook page there is no official recognition that there is an issue.

If the eta is as per what I understand to be next week then that should be communicated as a known issue with updates provided on the status page.

It’s a much more realistic simulation, feels much more like riding outside with much greater changes in effort needed for inclines, and therefore the need to change gear much more frequently. Drafting is much closer to IRL experience as well. The biggest drawback is the much smaller pool of people racing, far fewer races available (but OK for people in the Euro timezones), but if you’re an A or B racer in Zwift its worth a look.

Do they work with results based ranking/categories? Another disappointing part of the racing experience for me is the bad categories based on Wkg. As lightweight (more long distance runner than cycler) I’m looking like a reasonable B, but nowhere near enough absolute power to be in the mix

1 Like

@Eric

imho, The problem @Ride_Cyclery has by not communicating a formal response to the issues surrounding zwiftpower, and specifically processing .fit files…is that we get to draw our own conclusions…right or wrong.
They’re choosing not to write the narrative. Very Unfortunate.

I downloaded and tested RGT. Simple setup. Free to try.
Their racing has more real life drafting (no sticky-draft), cornering etc.
eg. you can’t take a 90 degree corner at 60km/h…like in real life.
Obviously doesn’t have the number of users but that will change over time.

Zwift’s indifference to the needs of a large portion (racing) of their user base speaks volumes. Their change management is broken.

Eric wants to sell $3K bikes to compete with Peleton?
But seemingly chooses to not keep zwiftpower in working order to support tens of thousands of paying customers…who have come to rely on that info to fuel their training and improve their racing stats.

Writing is on the wall…

10 Likes

Over 98k now, guess it might still go over 100k tomorrow…

FitFiles Pending: 98,031

Can we hit 100k before the end of the year? Come on guys, let’s overload those servers.

And another blow dealt to Zwift Racing community: just 30 minutes ago, ZHR Zwift club, one of the biggest race organizers, announced they will quit Zwift…

All ZHR events will be withdrawn. Reasons given are (among other things):
"the lack of adequate support in getting their errors corrected, the introduction of an event management functionality that fails to meet basic requirements and created fifty times more work than necessary, forcibly taking over the excellent ZwiftPower and utterly breaking and ruining it"

20 Likes

FitFiles Pending: 99,161

image

Fireworks gif, anybody?

1 Like

The jackpot that nobody wanted

1 Like

This really is horseshit. I sent an email directly to Zwift. Perhaps others can too.

1 Like

They just send you here anyway. Might even ask you to submit a feature request. :rofl:

6 Likes

Time to investigate alternate platforms, I guess. This seems really basic, and if a company can’t handle the basic stuff…

1 Like