Hi, our ride Poursuite de la lanterne rouge has had riders seeing 2 different Red Beacons, I brought this up in May but have had no response. The ride is on Magnificent 8 every week. I’ve changed sweeper list around but we still see 2 red Beacons?.
Are the riders seeing two different beacons, or are different people seeing different beacons?
Hi James no, different people are seeing different beacons. I thought it was because people were on different applications iOS , Mac etc but everybody has updated but we still get 2 beacons or sometimes not the the lead sweep but further down the list gets it. It’s nothing to do with late join either as we have tested it, makes no difference.
Thanks. Another group mentioned this to me earlier this week.
Ill flag it with the team.
We are still seeing this on the ZER rides as well. I had reported this in April, I believe.
Thanks. Another group (one mentioned above) sent me some screenshots of this happening which I’ve shared with the team.
We have had this problem at several of our last events with SZR, both in Joyride cat E on Mondays and Recovery ride on Thursdays, the last time it happened was last night.
Whatever became if this? It’s happening now rather frequently. As a sweeper, I join a ride. See the beacon above me (I’m not at the top of the sweeper list). Then while still in the pen, the sweeper at the top of the list joins and he gets a beacon above him. Both if us each see only our beacons. Half the group sees me as RB, the other half sees the other sweeper as RB.
Honestly, not much as we could never reproduce the issue.
If you’re able to contact support with your game logs and flag it for my / Rowdy’s attention as he’s been looking into this without that much luck so far.
Today we discovered a new bug (feature?). On two of two rides we had two different people with the RB. I had it and so did another. Some riders saw me with it, others saw the other sweeper with it. Also heard from another group ride leader that she saw the same thing on her ride earlier today.
Hi,
Unfortunately this has been an intermittent issue for a while.
P.S. I think I was on the ride you mentioned with problem today and can confirm your report.
It happened again this evening. I joined a ride, and I’m 3rd on the sweep list and got the RB. The first on the list then joined a couple min before the ride, and he also got the RB. So, we both saw only ourself as RB and half the riders saw the RB over me, and the other half saw it over him.
Just had this issue tonight.
2nd sweeper on the list joined the pen first then 1st sweep.
Everyone in the ride seems to see the 2nd choice as sweeper.
1st sweeper sees himself as red though.
and again both our social rides today multiple red beacons said they saw themselves as beacon.
i think those in the ride only saw one but I’m not sure if they all saw it as the same person.
Do you still want games logs for this. Red swapping randomly mid ride still. on France today it’s happening
Can you email support@zwift.com with them and let me know once done and I’ll assign it to Rowdy.
is that just the log.txt file they would be looking for?
Yep, that should do it.
For past two weeks we have been unable to see the red beacon for the rider to who it is assigned. The rider is on AppleTV, but the non-red beacon visibility is common fir all riders in our event.
For quite a while if the primary beacon logs into the pen after the backup beacon, riders seeing the backup won’t see the beacon change to the primary for the ride… If the primary has signed on and the beacon has switched back to them, only riders signed on after the primary see the correct person with the beacon.