Zwift WWR ride - Application crash

(Tom Coudyzer ( B) #1

I participated yesterday in the WWR group ride. This was very fun (although i still have to learn to keep up with the group / drafting).

However in the 4 laps i have done the Windows application crashed 3 times. Don’t know what’s causing this but my first guess would be server “overload” due to the number of riders.

Hope this can be avoided and has high priority now that Zwift is out of beta. Crashes are very frustrating when you are in a ride. Certainly because you have to login again, etc.

(Jon Mayfield) #2

Hi Tom, we hear you on that one. The issue you speak of is the top priority issue for us currently, however we’ve not been able to reproduce it with our internal load tests.  We’ll have our systems ready to go for the next few group rides in hopes of us being able to catch the issue live, and we’ll put a patch out very soon after we track it down.