Zwift wont load on secondary Android profile

Bugs and Support
1

When loading Zwift on a secondary Android profile it crashes when attempting to open after “Unzipping files”.

I first thought it was an issue with my custom Android ROM (GrapheneOS) but symptoms can be repeated on stock Pixel phones and were confirmed by multiple people. I can provide link to Graphene forum showing additional details if needed.

Problem produced on Android Pixel 7 Pro.

Here’s the crash log:

type: crash
osVersion: google/cheetah/cheetah:14/AP1A.240405.002.B1/2024042100:user/release-keys
package: com.zwift.zwiftgame:128453
process: com.zwift.zwiftgame
processUptime: 0 + 0 ms
installer: com.android.vending

signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0000000000000000

backtrace:
      #00 pc 0000000002401488  /data/app/~~lcn3P0b6ONIpyMjlRNbSWg==/com.zwift.zwiftgame-o41UUktT1idzBVriupnbnQ==/lib/arm64/libzwiftjni.so (zwift_network::NetworkClient::sendAnalyticsEvent(std::__ndk1::basic_string<char, std::__ndk1::char_traits<char>, std::__ndk1::allocator<char> > const&, std::__ndk1::vector<std::__ndk1::basic_string<char, std::__ndk1::char_traits<char>, std::__ndk1::allocator<char> >, std::__ndk1::allocator<std::__ndk1::basic_string<char, std::__ndk1::char_traits<char>, std::__ndk1::allocator<char> > > > const&)+0) (BuildId: 096e4746fef36878898c62b9d8d650a47ee2359b)
      #01 pc 00000000016e7cc4  /data/app/~~lcn3P0b6ONIpyMjlRNbSWg==/com.zwift.zwiftgame-o41UUktT1idzBVriupnbnQ==/lib/arm64/libzwiftjni.so (ZNet::NetworkService::SendAnalyticsEvent(zwift_analytics::Event const&, ZNet::AnalyticsDestination)+628) (BuildId: 096e4746fef36878898c62b9d8d650a47ee2359b)
      #02 pc 0000000001bb8d44  /data/app/~~lcn3P0b6ONIpyMjlRNbSWg==/com.zwift.zwiftgame-o41UUktT1idzBVriupnbnQ==/lib/arm64/libzwiftjni.so (zwift_analytics::AnalyticsService::FileAccessError(std::__ndk1::basic_string<char, std::__ndk1::char_traits<char>, std::__ndk1::allocator<char> > const&, std::__ndk1::basic_string<char, std::__ndk1::char_traits<char>, std::__ndk1::allocator<char> > const&, int, std::__ndk1::basic_string<char, std::__ndk1::char_traits<char>, std::__ndk1::allocator<char> > const&)+768) (BuildId: 096e4746fef36878898c62b9d8d650a47ee2359b)
      #03 pc 000000000173c564  /data/app/~~lcn3P0b6ONIpyMjlRNbSWg==/com.zwift.zwiftgame-o41UUktT1idzBVriupnbnQ==/lib/arm64/libzwiftjni.so (BuildId: 096e4746fef36878898c62b9d8d650a47ee2359b)
      #04 pc 000000000173c3e0  /data/app/~~lcn3P0b6ONIpyMjlRNbSWg==/com.zwift.zwiftgame-o41UUktT1idzBVriupnbnQ==/lib/arm64/libzwiftjni.so (UserConfigDoc::SaveAs(char const*, bool)+40) (BuildId: 096e4746fef36878898c62b9d8d650a47ee2359b)
      #05 pc 000000000167f904  /data/app/~~lcn3P0b6ONIpyMjlRNbSWg==/com.zwift.zwiftgame-o41UUktT1idzBVriupnbnQ==/lib/arm64/libzwiftjni.so (ZwiftInitialize(int, char const**)+1484) (BuildId: 096e4746fef36878898c62b9d8d650a47ee2359b)
      #06 pc 0000000001439ac4  /data/app/~~lcn3P0b6ONIpyMjlRNbSWg==/com.zwift.zwiftgame-o41UUktT1idzBVriupnbnQ==/lib/arm64/libzwiftjni.so (Java_com_zwift_zwiftgame_ZwiftNative_drawFrame+460) (BuildId: 096e4746fef36878898c62b9d8d650a47ee2359b)
      #07 pc 000000000044cbe0  /data/app/~~lcn3P0b6ONIpyMjlRNbSWg==/com.zwift.zwiftgame-o41UUktT1idzBVriupnbnQ==/oat/arm64/base.odex (art_jni_trampoline+112)
      #08 pc 000000000044d9f8  /data/app/~~lcn3P0b6ONIpyMjlRNbSWg==/com.zwift.zwiftgame-o41UUktT1idzBVriupnbnQ==/oat/arm64/base.odex (com.zwift.zwiftgame.ZwiftView$Renderer.onDrawFrame+72)
      #09 pc 00000000006e7360  /apex/com.android.art/lib64/libart.so (nterp_helper+7712) (BuildId: e022204eb067959fa5624a63e046f8af)
      #10 pc 00000000004e0fe0  /system/framework/framework.jar (android.opengl.GLSurfaceView$GLThread.guardedRun+1096)
      #11 pc 00000000006e6494  /apex/com.android.art/lib64/libart.so (nterp_helper+3924) (BuildId: e022204eb067959fa5624a63e046f8af)
      #12 pc 00000000004e1618  /system/framework/framework.jar (android.opengl.GLSurfaceView$GLThread.run+52)
      #13 pc 00000000003e1d74  /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+612) (BuildId: e022204eb067959fa5624a63e046f8af)
      #14 pc 00000000003c60ec  /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+220) (BuildId: e022204eb067959fa5624a63e046f8af)
      #15 pc 00000000004d2cb8  /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallback(void*)+1656) (BuildId: e022204eb067959fa5624a63e046f8af)
      #16 pc 00000000004d2628  /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallbackWithUffdGc(void*)+8) (BuildId: e022204eb067959fa5624a63e046f8af)
      #17 pc 00000000000cf93c  /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+204) (BuildId: 19a02d177e7ca67cb275d7ae9857394c)
      #18 pc 0000000000066730  /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+64) (BuildId: 19a02d177e7ca67cb275d7ae9857394c)