Zwift update 10.0.36882 on OS X: no bluetooth device connections

Bugs and Support
1

After updating to the latest current version as of June 4th, I’m unable to connect to any of my devices (trainer, cadence, HR) in Zwift. This was working previously (for months) on the same computer, but stopped working after the update.

Also tested on a second OS X system with same results.

I have power cycled my trainer and HR monitor as well as turning bluetooth on and off and rebooting the computer, but Zwift still does not detect the devices.

2

Are you still having the issue? If so, we’d love for you to submit a support ticket so we can look further into it and help troubleshoot.

In the meantime, you may want to check out our article on BLE issues with Mac computers, which gives detailed troubleshooting steps that may help.

Ride On!