If you’re logged in to The at Home Cycling & Running Virtual Training App, you should be able to sign up via the specific web page for that event. Would you send me the URL for an upcoming event that doesn’t allow this?
I tried it on this particular event, and it worked as it should. I clicked on the + sign next to the B group ride, and it resulted in a check mark to indicate that I’m registered for it.
What behavior are you seeing when you click the + icon?
Hi Shoji,
I can register via web as you mentioned or via the Companion app, but once I open the PC App to start riding, I am not listed on the event (in the list of events at the right of the home screen) and if I click JOIN nothing happens.
I tried to start riding to see if maybe the auto-join request would appear but it didnt.
In short, I can register to the event via web or Companion app, but then I cant join the event.
@Matias_Simone
Hm, that is odd.
Question for you: Did you register for the Tour For All Ride or Tour for All Run prior to signing up for a specific stage?
I was under the impression this wasn’t strictly necessary - that you should be able to sign up for a specific stage and that would automatically register you for the entire event. But would you try the links I added above to see if this fixes it for you?
You may have to close the game app, and log in again after you register.
Shuji,
Thanks for the quick answer.
I did the pre-registration in the link you sent me (choosing stage and time) and now I see the GOING sign in the PC.
It seems the pre-registration is mandatory, I had no idea there was a website for pre-registering which is a little confusing.
Is it usual for an event to require this extra steps?
Thanks
I’m glad we found a resolution for you quickly!
For Tour of X events in Zwift, registering for a specific stage usually auto-registers you for the Tour overall. It is possible that was not the case for this Tour (am discussing with my colleagues), and we regret the confusion it caused.
Ok, thanks!
As long as we can find solutions its good!
Hi @shooj I just read this thread and realized what might have been my issue. I had stage 4 left for completing all stages and did it today. After finishing the short race (D group, 28km), I kept on riding in an easy pace and stopped at 44km.
Now my stage 4 is still pending in zwift (The at Home Cycling & Running Virtual Training App), but I’ve got the results in my companion and in my profile. I opened an issue earlier, but perhaps you can fix it, as it looks I am not the first one experiencing this. I did not change maps, just went on riding downhill until i reached the starting point.
Thanks!
So i did my tour for all rides mostly on the last 2 days and now I can’t see my kit… any help here op?
