Please make a zero offset for this whip.
Hi all,
I bought a Zwift Ride frame and I love it except the seatpost has 20mm of setback and that’s too much for me and even with my saddle rail as forward as possible I’m about 10mm too far back which causes front of the knee pain…The head of the seatpost looks like it can be dissembled but it doesn’t look like it’s reversible looking at the shape of it. Has anyone tried running the seatpost clamp backward to enable less setback? If this even possible? Any chance Zwift sell a zero setback seat clamp assembly?
Thanks!
Could not agree more. I’ve ask customer service already if they plan on releasing a seat clamp assembly that has zero setback. Waiting on their answer… I have short femur therefore I usually have to run quite a forward position on my road bike and with the 20mm stock seatpost I have my saddle slammed as far forward as I can and it’s still about 10-15mm too far back…This has caused me some knee pain I’ve never had before with my regular road bike. I really hope Zwift addresses this quickly as they definitely though about being able to change and replace the seat clamp assembly because it’s being hold with 4 bolts and not fixed permanently to the seat post.
If you can’t achieve good fit, that sounds like a reason to send it back if that’s an option. The odds of quickly getting the parts to achieve proper fit don’t seem very good to me. How will you live with the fit problems if the parts you need never come?
The good news is that there’s a kickr core that I can still use with my road bike and my wife fits well on the Zwift frame and kind of got her into cycling again so It’s not all bad. I have hope that Zwift will address the issue as again the assembly can be changed so they only need to get the zero setback clamp produced. I will be quite the lost opportunity with people using the Ride frame and trying to replicate their Time Trial or Triathlon position.
The top of the seat post could be cut, rotated 180 degrees, tig welded and finished back to factory. However a reversible factory option would be great
Virtual shifting seems pretty slow to me. Maybe it’s my Kickr V6?
I reversible head should have been tough off from day one but for some reason the seatpost was designed to be fitted only one way which is such a strange decision as a symmetric design would have solved all issue…bad design if you ask me.
It’s also quite slow for me with the virtual shift but you get use to it.
There was nothing stopping them from using an industry standard seatpost like 27.2mm or even one of the larger ones if more stiffness was desired. The entire “bike” is made of proprietary stuff you can’t buy. They don’t even offer a seatpost in their catalog, or a crankset, or the chain tensioner. Hopefully they will by the time the warranty runs out…
Small caveat to this, they now seem to be selling seatpost on their website which is a start as this really helps when you share your bike with someone else. My wife and I have two very distinct saddle and fore/aft position so having the option of quickly changing the seat post is a start. I agree with you though about the lack of available spare parts although they might exist but have to get in touch with customer service to buy them, anyways that’s what I’m hoping.
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Ok cool. I figured it was the nature of the resistance. I do like how solid the Z-ride is.
A normal zero vs setback seatpost differs by only 2.5cm. A typical saddle can be moved about +/- 3cm within a clamp. Total about 5-6cm. The Zwift Ride supposedly offers a range of 10cm of saddle fore/aft adjustability.
Still not enough forward for me unfortunately hence Zwift needs to offer a zero offset seat clamp assembly or complete seat post in the future.
Yep, however to achieve a similar position (80+ degrees) to my tt position with aero bars, there isn’t much option. The zero offset gets me closer 
Hi @Louis-Philippe_Plant! Alejandro from Zwift here. I appreciate you taking the initiative to use this space to post your query. Currently, the Zwift Ride is equipped with a standard seatpost setback. However, we’ve designed the bike to be adaptable to a wide range of riders through other adjustable components.
You can adjust the saddle height, and handlebar stem length, and even move the handlebars in towards or away from the saddle to achieve a comfortable fit. These other adjustments compensate and make the Zwift ride compatible for most people.
We recognize that every rider has unique needs, and your feedback is valuable to us. Although we don’t have specific plans for additional crank arm sizes right now, we are always looking for ways to enhance our products. I’ll make sure to forward your suggestion to our product development team for their consideration.
If there is anything else we can help you with, please do not hesitate to write us at support@zwift.com.
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Hi @AlejandroC
Louis-Philippe is talking about saddle setback - it’s the only thing in Zwift Ride (besides crank length…) where adjustment is very limited. Seatpost has a rather rare these days 20mm setback which moves my body too far behind bottom bracket even with saddle moved as far forward as possible.
If only you offered a seatpost with 0 setback that one could buy extra, I’d have done it immediately.
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I appreciate the comment and yeah the response did not provide any insightful information. I’m really dumbfounded by the decision from Zwift to not think about designing a reversible seat post to solve all issue related to setback or at least offer a seat clamp assembly at launch that has zero setback. For such an innovative product on the market, I feel like the missed the mark on an essential part of a bike fit. Still like the product but I cannot optimize my fit currently and that’s annoying.
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Did you figure anything out? Currently experiencing the same thing.
You might try a saddle with really long rails–the longer the rails, the farther forward you might be able to clamp it. Selle SMP saddles, for example, tend to have very long rails. And some Bontrager saddles too.
Issue there is that you’ll want to take your saddle off and bring it to a shop to compare to those saddles–it would be hard to judge just by looking online. But if you find a local shop that carries one or both of those brands, take your saddle off the Ride and bring it in, and compare how much farther forward another model extends from the very rear-most part of the rails. Good luck.
(Edit: you can also call up local shops and explain the issue, and see if they have any saddles from other brands with long rails, and then go in and check them out.)
@Aaron_BIGAIR_Hathawa @Louis-Philippe_Plant hey guys, have you found a solution to this? I’m having knee pain since I started using my new zwift ride, I’m sure it’s related to this. Normally I ride really with a forward position.