Zwift ride seat change issues

Hi, just wondered if anyone could help!
Trying to change my saddle from the one that comes with the zwift ride, to the one i use due to it being (for me), far more comfortable than the zwift ride.

My saddle is a specialized power comp 143mm, that is 7mm rails as is the requirement so it should go on fine.
However i cannot put it on the zwift ride.
I have also tried to get the original back on, and apparently it’s meant to ‘press down’ and slot in… but it doesn’t do anything of the sort.

I have read how to change the saddle on zwift support and followed the instructions, to no avail.

Anyone else had any issues and if so how did you resolve it?

Cheers

I can answer my own question to it!
So to get it on, and secure it, i had to purchase some 7mm nuts, this allowed me to secure one side in.
And then tighten the nut up, and use your strength to push down (or pull the rail) to get your preferred seat over. Then at the seat is in place, remove the nut, and place the final bit on.

Hope that helps anyone who has also had the same issue!


Hi @Cam_Stark_PWCC,

I’m sorry to hear that you’re unable to change the saddle on your Zwift Ride. This is Monica from Zwift. Thank you for following the article on Installing a New Saddle on Your Zwift Ride.

Please note that our Zwift Ride saddle dimensions are 160mm wide x 245mm long, and it requires standard 7mm round rails remember that you don’t need to remove the bolt. For more information, please refer to the article.


I’m also including a screenshot of the Zwift Ride geometry for your reference.

Finally, if you have any questions or need further assistance, please feel free to contact us at
support@zwift.com.

Hi, i did post above to say i resolved it thankfully :slight_smile:

Unfortunately the info zwift has for it isn’t too great (atleast i personally found) as it is a bit of a nightmare to change the saddle out, and that goes for the original zwift saddle too, to re-install that comes with the same challenges.

I found putting a 7mm nut on to secure it, allowed me to successfully push down on the other side to get the other rail in