Zwift Ride Multi-User Seat post has no height markings

The Zwift Ride Multi-User Seat post I ordered to save me changing over saddles arrived today. But upon opening there is no seat height markings, has anyone else had this issue?

Excellent Customer Service from Zwift

Hi Mark,

Thank you for reaching out to us. I’m Johana an E-commerce Specialist at Zwift.

I’m sorry to hear that the seat post you ordered did not arrive as expected. That does not meet our value, I’ll do everything is on my hand to make things right for you.

Kindly note that I have completed a replacement for the Zwift Ride Multi-User Seatpost associated with order number ZWUKxxxxxx . Please expect to receive a new tracking number through email.

Please don’t worry about sending the item back, it’s yours to keep or gift to a friend.

We truly value your membership and are here to assist you every step of the way. If you have any other questions or concerns, please don’t hesitate to reach out. It’s always a pleasure to help.

Glad they replaced it. For future use, one way to go is use masking tape to mark heights when you’re getting it dialed in (easily movable), and then just scrape a small line into the paint with a pick or needle once you have your height(s) set. Seatpost paint gets messed up pretty quickly anyway :slight_smile:

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The height markings on the new Zwift ride seat post are recessed so will stay mark free, main reason I wanted them was for the benefit of my wife.

Well I meant the seatpost overall paint will get marks, so a couple of light scratches won’t get noticed–do that all the time on regular bikes. But it’s moot :slight_smile:

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