Just received the Zwift Ride Multi-User Seat post, I ordered to save me changing over saddles. But upon opening there is no seat height markings, has anyone else had this issue?
Excellent Customer Service from Zwift
Hi Mark,
Thank you for reaching out to us. I’m Johana an E-commerce Specialist at Zwift.
I’m sorry to hear that the seat post you ordered did not arrive as expected. That does not meet our value, I’ll do everything is on my hand to make things right for you.
Kindly note that I have completed a replacement for the Zwift Ride Multi-User Seatpost associated with order number ZWUKxxxxxx . Please expect to receive a new tracking number through email.
Please don’t worry about sending the item back, it’s yours to keep or gift to a friend.
We truly value your membership and are here to assist you every step of the way. If you have any other questions or concerns, please don’t hesitate to reach out. It’s always a pleasure to help.
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