I’m sure you will get some replies from Neo 2 riders. I’m one but I do not intend yet to switch to Cog or Zwift Ride.
I don’t know what you have read online or within the forum but IMO this linked forum thread quite clearly outlines, I think, the latest information from Zwift.
The technical advice you get within the thread from @shooj will be better than any information you get elsewhere.
I’m never sure about the reliability of what you can find online. My interpretation of what I have read is that.
Tacx Neo 2 is now compatible with Zwift Cog and virtual shifting.
Tacx Neo 2 is NOT compatible with Zwift Ride due to the ‘narrowness’ of the Zwift Ride chain stays.