After watching GPLama on garmins update with virtual shifting. It looks as though the riser for the zwift ride isn’t tall enough for the Tacx Neo 2t. Will Zwift be releasing a riser to be compatible with the Tacx Neo 2t? strong text
if you buy the Zwift ride frame only, not in a bundle with a trainer, then you get 3 different size feet. I think one of those should work. Contact support if you have questions on purchasing the feet for an existing Zwift ride frame.
I do have the 3 different sizes. I figured he’d have all them too.
Hi @Kru
Shuji at Zwift HQ here. Glad to hear you’ve kept all three riser feet for the Zwift Ride.
For anyone reading along - if you purchased your Zwift Ride bundled with the Wahoo KICKR Core - it would have come with one riser foot - the one suited for the KICKR Core. If you also own a compatible Garmin Tacx trainer and wish to use it with the Zwift Ride frame - please contact Zwift Support to get the set of three riser feet.
Note: the Tacx Neo 3M, Neo 2 and Neo 2 SE are not compatible with the Zwift Ride Smart Frame because they can interfere with the Ride Smart Frame’s chainstays.
You and me both… apparently I don’t.
tbh - This release was a bit of a challenge. There was 2 + 1 parties involved… plus me trying to make content about it. I try my best to provide accurate and complete information. Anyhow…