Zwift recording event ride not finished incorrectly

(Clive King [KRT]) #1


Can you please investigate why (this seems to be happening more) Zwift is prematurely recording ride in event as unfinished when in fact event was completed.

Event: Zwift - ZHR Audax 100km (Ride) (A) * 9:14 AM Dec 2, 2018

Actual time completed ride: 2.14.28; yet Zwift states I completed it (as unfinished) in 2:13:23

TACX T2800 NEO August 2016 (approaching 400+hours) AC Powered 0.2.1/0.74/0.8.4
AppletTV 4K
BLE with Tacx Neo and Wahoo Tickr HR or Tickr Fit HR
**Latest Zwift Version: (as of Sunday 2nd Dec)
using BLE from Android Phone (also running companion app) with BLE BOSE Headphones
Using Fans with 2,4Ghz wireless remote
5GHz Wifi Connection with 3rd party TPLINK VR900 Router running 5GHZ and 2.4GHZ WiFi networks (very reliable) - 70MB/20MB EE Fibre Connection (Very reliable)