During game play some recieved ride ons say press z for me to give a ride on return. Some questions:
Not all ride ons tell me to return a ride on. It’s this a bug or is there something unique about certain ride ons?
Some times when returning a ride on I get haptic feedback while other times I don’t. Do the times I get haptic feedback mean a ride on was delivered?
Because the feedback is inconsistent perhaps a visual cue when successful would be a better acknowledgement.
Even when returning a ride on with haptic feedback I believe the acknowledgement was faulty. I checked a rider profile through the companion app after returning the ride on through the controller. The profile showed I hadn’t sent a ride on as their ride on box was still shaded blue even though I received the haptic feedback.
Very happy with the controllers so far and I’m looking forward to future updates.
you are able give a return ride on if that person is currently around you in the ride, you wont be able to return a ride on from say a friend who isn’t on zwift and has just done it via the companion app
I have the same issue to Item 4. During a ride when you respond back to a Ride On using the Zwift Play I don’t see the thumb drop and when I check the riders profile his Ride On box is still blue. Is this just a delay in the system?
You still don’t get it. I am not asking about returning ride ons to a person not on a ride with you. A person/friend right next to you during a ride may or may not get a ride on returned to them. It is extremely inconsistent with no feedback mechanism. This is definitely a bug although there is no way I can point to the Play controller or the game itself that is the root cause of the issue.
Bernard, I am having the EXACT same concern and issues as you with riders next to me. Yes, I get it.
We both want a better experience from the button.
I have pressed it within seconds, and got NO haptic feedback, and the member still hasn’t got my Ride On. Like you I check their profile (quickly while spinning)!
Even worse is it sends a group ‘Ride On’ which initiates more folks sending me one in return. Which I can’t do quickly.
This is an important feature which needs updating.
I hope someone in the tech arena reads this to look into it.
As a start, are you sure you’re pressing the Z button quickly enough? I find that the ‘return Ride On’ window is exceptionally short. Second, if you are getting the Ride On bomb happening, I think you might be holding the Z button too long. To return a Ride On is just a press and release action. The Ride On bomb (group Ride On) is a press and hold action.
There is definitely no question I’m hitting the Z. While I’m not dismissing your thought it could be a timing issue we’d only be speculating.
My thought on coming onto the forum is this was being monitored by Zwift developers and this would be treated like a client reporting a trouble ticket.
If there is developer or tech analyst that is monitoring this and would like to use my log files to see when a ride on is sent and my Android devices response I’d certainly be willing to assist.
However me or another user speculating what the issue may be without any tools or subject matter expertise is just a time toilet to be honest.
I have tried a quick short press within the announcement window, and then tried to hold it longer when ineffective (releasing a torrent of 'Ride-On’s).
There HAVE been times it has worked, but more often it does not.
If the small announcement window (“@****** just gave you a Ride On: 'Hit the Z button to return a Ride On”) comes up, I jump on it accordingly.
Then I unwillingly scroll through the MOVING maze of riders in my Companion App to find said rider, and click their profile, only to see the ‘Ride On’ button is still available (not greyed out, allowing it has been sent.)
You have to hit the Z button whilst the “drop-down” is visible.
Receiving a couple of Ride Ons in quick succession usually means I am only successful in returning one of the two. There appears to be no pattern as to whether the first or the second is successful. I am guessing (as a non-techie) that the signal channel gets congested. In these instances I use the Companion App to check which of my responses has been successful and to action my second response.
I’m not sure how quick you are with scrolling through the ‘Riders Near Me’ list, but I have noted that when using the Ride On Bomb that it can take a bit (3 to 5 seconds, maybe?) before I actually see the thumb drop down over the riders near me. So, perhaps you are just too quick? I’m not saying there isn’t a bug of some sort, just that I have noted that it can take a while after pressing the button before the Ride Ons are actually delivered.
Is there a way to give ride ons to people when the orange icon appears on the rider list to the right of the screen using the controller? I can’t figure out a way to do it and it seems like an oversight if it’s not possible.
Hi @Satisfied_Fool, this is Monica from the Zwift team. I want to thank you for expressing your concerns about how to give ride-ons to other riders when the orange icon appears in the rider list on the forums. Here’s how you can give ride-ons in Zwift:
Using the Zwift Play Controller:
If you’re using the Zwift Play controller, select a rider from the “Zwifters Nearby” list on the right side of the screen. A button will appear that allows you to give that rider a ride-on.
Once you have selected a rider, press the “Z” button on the Zwift Play controller to give them a ride-on.
Using the Companion App:
You can also give ride-ons using the Zwift Companion app. Just select a rider’s avatar on the map and tap the ride-on button.
If you want to give ride-ons to multiple riders nearby, tap the circle on the map. This feature will give ride-ons to the five nearest riders.
Returning Ride-Ons:
If someone gives you a ride-on, a button will appear next to their name for a few seconds, allowing you to return the thumbs-up.
I hope this helps clarify how to give ride-ons!
In case you have any other questions or inquiries please contact us at support@zwift.com
How do you select a rider from the “Zwifters Nearby” list using the Play controllers?
Also, this doesn’t address the OPs actual question, which was how to quickly return a ride on using the Play controllers (i.e. using one of the buttons), similar to clicking the orange ‘thumbs up’ icon that appears next to that rider’s name in the Riders Nearby list.
Monica here! I wanted to take a moment to reach out and ensure you have a clear understanding of how to engage with riders using the Zwift Play controllers. I know how important it is for you to connect with fellow Zwifters during your rides, so I’m happy to help clarify things for you.
When it comes to selecting a rider from the “Zwifters Nearby” list, it’s important to note that the Play controllers don’t allow for direct interaction with a specific rider. Instead, you can utilize the “Ride On Bomb” feature. This sends a cheerful “Ride On” to all riders within a certain radius, which can definitely help spread some motivation across the group!
Here’s a quick recap of the main points:
Ride On Bomb Function: This feature activates a “Ride On” for every rider nearby, which is a great way to spread encouragement without needing to pick someone out individually.
No Individual Selection: Unfortunately, there isn’t a way to select a specific rider from the “Zwifters Nearby” list using the Play controllers. You won’t be able to engage with them directly through these controllers.
Alternative Interaction: If you want to give a “Ride On” to a specific rider, even if they are a bit out of range, you can still use the Zwift companion app. It’s a handy tool that allows you to select from the “Zwifters Nearby” and send a personalized message of support.
I really hope this makes things clearer and helps enhance your Zwifting experience. If you have any questions or run into any issues while navigating this, please don’t hesitate to reach out. I’m here to help in any way I can!
Monica, I think we are clear on how this works, but in your previous post you indicated in your previous post that it was possible to select an individual rider using the Play controllers, which I why I made my post, since I didn’t think this was possible. And, according to your most recent post, it actually isn’t possible. So please update your information to note this, just in case anyone asks in the future. Thanks!