Does anyone know how I can get a refund for the one month I have paid on Zwift. Just signed up and I’ve had 3/3 crashes on both macOS and iOS. Very disappointing to have the app crash on both applications consistently.
Can’t seem to find anywhere on how to ensure I get a refund before I cancel.
Thanks @Paul. Yep - done the basics and still no joy. I’m as frustrated as the next man. But it’s a MacBook Pro and iPhone 7s so ticks the hardware boxes.
I’m sorry to hear you’re having problems getting started! I had a look at your account, and I suspect I know why you’re crashing. I’ve created an email ticket from your post so we can discuss the situation. Keep an eye on your inbox.