Zwift not working after successful login

I have been using zwift for half a year and it has always been normal. After successfully logging in today, it will not continue to run. The Apple M1 computer I am using is the latest system, and the input method is Apple’s own. Hope to get help.

I have not seen this problem on my M1 Mac (using the U.S. English keyboard settings) but one thing I notice is that your system is running the ZwiftApp executable whereas mine runs ZwiftAppSilicon at the point where it’s logging in, so that seems a little odd if you have an M1 CPU. ZwiftApp is the Intel version of the app…

ZwiftApp:        Mach-O 64-bit executable x86_64
ZwiftAppSilicon: Mach-O 64-bit executable arm64

I can’t tell you how to fix it, but the things I would try are:

  1. Reinstall the app (Re-Installing Zwift)
  2. If that doesn’t help, try setting the keyboard to U.S. English and see if it behaves differently.
  3. Contact Zwift support and have them look at the log file. (Locating Log Files)