Zwift not uploading ride to TrainingPeaks


(Jim Puente) #1

zwift is connected to trainingpeaks account but not uploading.  Problem started today,   On the zwift app, I disconnected and reconnected TP but no success.  Anyone else having same issue???


(Jason K) #2

@Jim - I see you submitted a support ticket, which is perfect for us since we can request and analyze your logs to figure out what happened. I’ve sent you instructions there on how to send those to us.

If anyone else is having this issue, follow the steps Jim did first and make sure your TrainingPeaks and Zwift accounts are connected on my.zwift.com. If you do a regular ride but don’t see it upload, you can also open a support ticket, and we’ll work with you further there.

Ride On!


(Susan Hayes) #3

I have the same issue. I just opened a ticket.


(Alexander Burnside) #4

I have exactly the same issue.  Will open a ticket.


(Simon Whitford INC) #5

Same issue from yesterday, opened ticket and files sent


(Alexander Burnside) #6

Still have the issue today.


(Rob Swan (B)) #7

same issue since yesterday.  Opened a ticket.


(Simon Whitford INC) #8

My working again, thanks


(Tim Bell) #9

I had the same issue. How do I open a ticket?


(Rasmus R.Pedersen) #10

I have the same issue… Can’t see any data from zwift (I have connected to trainingpeaks through login)?

Does anyone know of a good/better way to gather data from different brands (wahoo elmnt bolt and zwift in my case)?


(Danielle ODell) #11

I have same issue, suddenly. Has worked just fine and suddenly today, no workout uploaded from training peaks and no option even for training peaks drop down menu under workouts. My file was however uploaded to training peaks post ride with no problem. Has anyone found a resolution to this? It’s very frustrating.