Zwift not saving sensors

Hi,

Since the recent Zwift and Companion app updates, I am having to pair my sensors every time I go on Zwift. I use an AppleTV for Zwift with Companion app for the sensors, because I have quite a few. My sensors are - powermeter, turbo trainer, Play controllers and HRM.

Everyone has to pair their sensors when starting up Zwift, what exactly has changed in your process?

Yes it always went to the pair screen after logging in. But the sensors would be saved and I’d just have to click “Let’s Go”. Now I am have to add my sensors every time I go on Zwift, at the pair screen stage. It doesn’t take long, but slightly annoying!

On Apple TV, if you want to reset the pairing preferences, you need to remove the app and re-install it. I don’t know if that will help but that’s on the list of things to try.

1 Like

oh I see, yeah try the reinstall like Paul mentioned. If your Apple TV recently updated perhaps that is what caused it, also make sure you are force closing the Zwift app after every ride as that might also help keep things running normally.

Thanks. Yes I haven’t been forced closing Zwift. It did have the sensors saved on one of my rides recently, maybe I had forced closed on the previous ride.

this might be the reason, force close after every use is key!

Forced closing worked :+1:t2: I used the exit button at the top right. Does pressing the Menu button on the AppleTV remote count as force close?

They have instructions here:

No, it doesn’t.