Up until two weeks ago, my USB ANT+ Stick Dongle Adapter had no problem receiving HR data from my Garmin Forerunner 935 and showing it in Zwift on my laptop. Unfortunately, I had to hard reset my Garmin and after that the ANT+ Dongle does not pick up the Garmin watch anymore. I tried all the expected things per Zwift and Garmin support plus more – switch USB port, uninstall/re-install drivers etc – all to no avail.
I found an article on the forum suggesting deleting the knowndevices files from the zwift folder. I tried but I still simply get the “Searching…” screen when I try to pair. Zwift shows the Ant+ icon blinking, the Garmin Watch is showing my HR and I am holding it close to ANT+ USB dongle.
I have attached 3 screenshots showing the original knowndevices file (before I deleted it), the new knowndevices file (shows the ANT USB Stick) and screenshot from Device Manager listing the ANT