Zwift not connecting via Bluetooth to TRUE Performance 800, Landice L7 Treadmills [January 2023] [SOLVED]

Known Issues
22

I have the same issue and reported to Zwift last Friday. I received an email a few minutes ago that stated the following:

“After reviewing this case again, I went deeper and realized we are currently facing a known issue where treadmills are not pairing, and not appearing in the pairing screen.
I am sorry for any inconvenience this has caused you. We are currently working to get this sorted out. It has been fixed in 1.33.2, which will release soon.”

Hope this helps!

1 Like
24

That sounds promising! You must have the magic touch - you got a response! Thanks for sharing!!

25

Hey all,

The Bluetooth pairing bug with certain treadmills has been fixed in Zwift game v 1.33.2.

As @Rowdy noted upstream, with your help we found that this impacted macOS and iOS, and the fix is specific to those OS platforms. If you are experiencing the inability to pair on Windows - please join us on this other thread.

1 Like
26

Thank you Zwift - and THANK YOU to all who contributed to this thread!

1 Like
27

A little help please…

When I opened Zwift on my MacBook Pro, Zwift automatically updated to 1.33.2 And it’s working!! Thanks!

However, the same is not happening on my iPad or iPhone. I do not see an update option at the bottom of the iPad screen in App Store. How does Zwift update on the iPad and iPhone.

Thanks!

1 Like
28

My bad… waiting for Apple review.

2 Likes
29

Using Apple TV. Wouldn’t connect today to anything. Eventually made it work via companion but eventually dropped out so gave up. Please fix for us Apple!

30

Which game version are you on? 1.33.2?

31

Zwift v 1.33.2 for tvOS and iOS are still pending review by Apple App Store. We ask for a little more patience until this is resolved for Apple TV, iPad, and iPhone.

32

Shuji The Great… what is going on with the updated 1.33.2 because after it the direcon wifi connection between Kickr V6 and Zwift
has disappeared from the pairing menu of zwift,a lot of zwifters are having the same problem !!! with only ble as an option Zwift is crashing !!! u must do better in order to keep your clients happy !!! u know the old saying “the client is always right” !!! waiting your reply!!! Shuji The Great !!

33

iPad and iPhone users: Zwift game v1.33.2 has released in the Apple App Store. It may take a few hours to propagate to Apple servers worldwide.

1 Like
34

Good news! Thank you!