I have been using Zwift for quite some time with my MacBook Air, pair with bluetooth.
For the last 2 days, I can’t log in to the Zwift. It stop here and keep loading (picture attached). I uninstall the apps and install again and it is still the same. End up I ride with my apple tv. Can anyone please help. Thank you.
Is OS X updated?
Why are there two Zwift in the dock? Did you launch it twice?
Uninstall Zwift completely:
- Go to Applications and drag/send Zwift to the trash.
- Go to Documents and drag/send the Zwift folder to the trash.
- Go to ~/Library/Preferences and drag/send com.zwift.ZwiftLauncher.plist to the trash.
- Empty the trash.
For #2 and #3 above, if you’re worried about deleting stuff, you can also rename instead of deleting (i.e., rename the Zwift folder, rename the .plist file)
Reinstall a fresh copy of Zwift.
Ya , mac os Catalina 10.15.3
thank you so much. let me try again and see how’s it going.
Alright, yesterday was fine. And I shall try again today.
Thank you for your help.