Zwift Heub stopped working

so I’ve been using a Zwift since march but my last ride its stopped working, flywheel doesn’t spin at all when peddling. so i get no resistance or any watts when peddling? any body had this before or know a fix ?

im using a zwift hub connected to a Samsung tablet, I’ve tried turning everything off and on a few times and reconnecting it but no luck.

Contact support and you’ll probably get a new trainer