Hi I am constantly having Zwift freezing at some point when joining event only Seems to be ok when free riding in watopia or richmond… My laptop is a Lenovo s145 i5 windows 10 It is only wi-fi but am super close to router and no issue, other then when on zwift I have included the log file when…

Put your logfile into https://zwiftalizer.com/

Thanks, Ok I have done this but how do i interpret what this issue is

This is what i can see a possibly be an issue the ANT+ drop out [Image of issue]

Here’s the same log with same disconnection I’m really not sure this is the issue just guessing [Image of issue 2]

You do seem to be having some ANT+ issues. Can you move the AMT+ dongle closer to the trainer, e.g. via an extension cable? But I doubt that’s causing the freezing that you’re seeing. How about the network side in those stats? Also, which CPU do you have exactly? You should be able to find out via…

I will try adding extension but laptop is less then 1.5m from trainer Below a the laptop spec I will try & connect via blue-tooth as well today not use the ANT+ Im really running out of ideas Device name LAPTOP-JH525BRJ Processor Intel(R) Core™ i5-1035G1 CPU @ 1.00GHz 1.19 GHz Instal…

Cool thanks, looks like that could be the fix I have just completed the update & will do a lunchtime cycle today & advise Thanks Steve you’ve been super helpful Kudos to you mate!!

Well, Did my cycling race test and no freezing, Thanks Steve! I did also connect via blue-tooth my smart trainer but I`m confident i have tried that before and still failed The driver update seems to have fixed it If it happens again ill update issue Alex

Zwift Freezing when join event

General Discussion

Steve_Hammatt (Steve) February 14, 2022, 9:33pm 8

10th gen Intel (which you have) has known freezing issues with Zwift. Try this workaround - Zwift Crashing/Freezing Mid ride - #378 by Peter_Gross

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Zwift Freezing when join event

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