Zwift Freezing when join event

Hi I am constantly having Zwift freezing at some point when joining event only
Seems to be ok when free riding in watopia or richmond…
My laptop is a Lenovo s145 i5 windows 10
It is only wi-fi but am super close to router and no issue, other then when on zwift
I have included the log file when it failed last as well

Put your logfile into

Ok I have done this but how do i interpret what this issue is

This is what i can see a possibly be an issue the ANT+ drop out

Here’s the same log with same disconnection
I’m really not sure this is the issue just guessing

You do seem to be having some ANT+ issues. Can you move the AMT+ dongle closer to the trainer, e.g. via an extension cable?

But I doubt that’s causing the freezing that you’re seeing. How about the network side in those stats?

Also, which CPU do you have exactly? You should be able to find out via Settings, System.

I will try adding extension but laptop is less then 1.5m from trainer

Below a the laptop spec
I will try & connect via blue-tooth as well today not use the ANT+
Im really running out of ideas

Device name LAPTOP-JH525BRJ
Processor Intel(R) Core™ i5-1035G1 CPU @ 1.00GHz 1.19 GHz
Installed RAM 8.00 GB (7.80 GB usable)
Device ID 306ED430-5745-4F6D-B795-54E6C3D03C5B
Product ID 00325-81671-21520-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

10th gen Intel (which you have) has known freezing issues with Zwift. Try this workaround - Zwift Crashing/Freezing Mid ride - #378 by Peter_Gross

Cool thanks, looks like that could be the fix I have just completed the update & will do a lunchtime cycle today & advise
Thanks Steve you’ve been super helpful Kudos to you mate!!

Well, Did my cycling race test and no freezing, Thanks Steve!
I did also connect via blue-tooth my smart trainer but I`m confident i have tried that before and still failed

The driver update seems to have fixed it
If it happens again ill update issue


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