Zwift freehub slipping

[Kyle_webb (Kyle)]

i have bought a zwift hub trainer and i was riding on it when the free hub slipped and is no longer catching inside the trainder so the cassette is just spinning freely, any help would be much appreciated, thanks

[shooj (Shuji)]

Hi @Kyle_webb welcome to Zwift forums!

Please contact Zwift Support and we’ll get you sorted out!