Zwift trainer wobbly freehub question

I’ve only recently had the new Zwift trainer, everything has been installed properly and is working. However, I noticed that the cassette supplied wobbles a little, even if there is no chain on it. As a result, some gears are not shifted properly. Best regards and thank you.

Hi @Maverick3333 welcome to Zwift forums.

Shuji at Zwift HQ here. For issues like this, we usually advise you to contact my Zwift Support colleagues, and I see you’ve already opened a ticket with us. With issues that relate to Zwift Shop purchases, it’s more secure to handle this offline, and not on this public forum.

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It’s not unusual for a freehub to have some wobble in it but this is usually unrelated to shifting problems (unless it’s really extreme)

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