I changed laptops about three months ago and since then i can get 30 minutes into the ride, the screen freezes and within a second or two my laptop goes back to the desktop no error messages or anything, any achievements of PB’s gained are not recorded. The other day I managed a 75 minutes ride with no dropouts. I have turned off screen savers etc but am at a loss as to what it could be, i have stopped running the companion app as I thought this may be something to do with it but it still dropped out today.
Any hints or tips gratefully received
Hi Paul, can you post the specs of your new laptop? Sounds like it might be an issue with the laptop, maybe it is overworked, or overheating?
Thanks Mike
All I can find is this
Windows 11
Snapdragon X X1-26-100 Processor
RAM: 16 GB / Storage: 512 GB SSD
Full HD+ OLED screen
Battery life: Up to 32 hours
this is the issue, Zwift is not supported on ARM processors
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Thanks for your help Mike, I just assumed new laptop so its bound to be compatible.
Many thanks
Zwift is not supported on WINDOWS on ARM processors…
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This is where you would find information about compatibility