zwift doing something to my internet,deleting my wifi access

(david galvin) #1

every time I launch zwift,after 1 min of watching everyone disappears zwift freezes and crashes and my laptop loses all internet and wont even find any conections anymore until I restore laptop to a date before I installed zwift?even turning off laptop and restarting doesn’t fix it,seems it somehow deletes the wifi drivers(maybe)

hp,pavilion i5 windows 8.1 ,8gb ram if that helps

(Lindsay Ruppert) #2

I’m sorry to hear that David. Can you please submit a support ticket, if you have not already?

It would be very helpful if you attach your ComputerSpecs and Log files from Documents/Zwift/Logs so we can better diagnose the issue.

Thanks for your patience!