Since today i can’t start zwift anymore on my HP notebook. Nothing was changed. There appears a script bug error message: [Screenshot 2021-04-12 210504] and when i try to proceed: [Screenshot 2021-04-12 210548] I can open an y website. next to this i have another pc that runs Zwift without problems. It can’t be a isp issue. Who has an idea Thankx MAP

[image] MAP_Martin_Poettgen: Microsoft edge browser You need to clear Internet Explorer.

after uninstalling zwift, clear all cache without result, i change my password… and it works…

Changing my password did not resolve. :no_good_man:

Be happy that even you solved!!

Hi everyone, I tried to connect from France this evening and experienced the same issue as described above. I tried to follow the few tips given by the community like clearing the cookies of IE, Edge or Chrome… I also re-installed ZWIFT, restarted my laptop etc. However all this had no effect and I was still not able to connect. Connecting from the android app on my smartphone works however. Any idea how to solve this issue? Thanks!

The solution deleting all cookies worked for me. Others wrote that even the cache clearance did help. Make sure you delete this data in OS system immanent internet explorer (other browsers doen’t affect this issue) . Hope this will help - good luck - MAP

Hi everyone, I can’t access Zwift from my PC (Windows) as the following message shows up “The website declined to show this webpage - HTTP 403 Forbidden” [d] I tried to clear the cache, reinstall Zwift, change default browser etc. Nothing helped. Also, no luck from the Zwift support chat/email. Anyone has the solution to this issue? Thanks

I have the same behavior on my personal computer. The issue appears to be persistent through uninstalling and reinstalling, along with clearing explorers history. I have a secondary computer running windows 10 which is able to access without issue, along with my phone and iPad. And actually, I just had success clearing my cookies from IE.

Not able to log in on Windows device.

Zwift does't start

Bugs and Support

Steve_Hammatt (Steve) April 14, 2021, 7:39am 15

See Internal Server Error 400 / 403 (Clear your browser)

Topic		Replies	Views
Internal Server Error 400 / 403 (Clear your browser) Known Issues zbri-1761	268	29208	May 15, 2021
Latest update - Something went wrong. Please try restarting Zwift Bugs and Support	33	8111	July 24, 2021
Can't launch Zwift errors 400 403 404? [April 2021] [SOLVED] Known Issues zbri-1761	121	13291	June 17, 2021
Zwift won't load - help! Bugs and Support	18	3612	April 20, 2021
The website declined to show this webpage - HTTP 403 Forbidden Bugs and Support	0	1266	April 13, 2021

Zwift does't start

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