Level 55 user, having to upload crash logs for the first time after recent updates. I’ve reinstalled display drivers several times and now saved my crash logs IAW the zwift instructions. Can’t figure out how to or where to upload that file.
Hi @Brian_Sumners_LLTC, welcome to Forums. I’m Juan from Zwift.
Thank you for posting your query here! I assume you’ve followed the steps in the link to save your crash report. You can easily attach it to your email when you reach out to Zwift support at support@zwift.com.
Please keep us updated on your progress! We’re here to assist you in any way we can.
Thank you, Juan! That was helpful. Email sent, will keep posted.
Just to close this one out: I uninstalled - reinstalled zwift and I was still crashing during log in. Then I uninstalled a windows update and everything went back to rock solid. Not super confident in future updates but at least I know how to undo that now.